Nine out of ten Brazilian resorts are already in operation, according to a survey by Resorts Brasil (sector entity). Among hotels focused on business travel, 75% were open in August, according to a survey by Fohb (Forum of Hotel Operators in Brazil).
The coronavirus pandemic, which forced many establishments to close between March and April, also meant that locals had to adapt to receive guests again. And some of those changes are likely to remain long-term.
The hygiene routines were reinforced and became more visible to the guest. In addition to being clean, it is important to boast cleanliness.
At the Renaissance luxury hotel, in Jardins, in São Paulo, seals on the doors of the rooms indicate that no one has entered the room after cleaning. At the spa, employees with a mask, face shield, gloves and apron open packages with sheets to be used in front of the customer.
The Ibis Budget Paulista, budget hotel of the Accor chain in the central region of São Paulo, has employees with a mask, temperature measurement at the entrance and towels wrapped in plastic.
Translated by Kiratiana Freelon